Quality ScorerLLM-as-Judge

ToneConsistencyScorer

Evaluates tone consistency and appropriateness of responses. Assesses whether tone matches domain, remains consistent throughout, and aligns with conversation history.

Overview

Evaluates tone consistency and appropriateness of responses. Assesses whether tone matches domain, remains consistent throughout, and aligns with conversation history.

qualityconversationalllm-judgetrace-evaluationtonebrand-voice

Use Cases

  • Conversational AI quality assessment

How It Works

This scorer uses LLM-as-Judge technology to evaluate responses. It prompts a large language model with specific evaluation criteria and the content to assess, then analyzes the LLM's judgment to produce a score and detailed reasoning.

Input Schema

ParameterTypeRequiredDescription
output_textstrYesResponse to evaluate for tone
input_textstrYesOriginal prompt
contextdict | strNoMay include expected tone/style

Output Schema

FieldTypeDescription
scorefloatTone consistency score (0-10)
passedboolTrue if tone is appropriate
reasoningstrTone analysis
metadatadictTone characteristics

Score Interpretation

Default threshold: 7/10

9-10ExcellentResponse fully meets all evaluation criteria
7-8GoodResponse meets most criteria with minor issues
5-6FairResponse partially meets criteria, needs improvement
3-4PoorResponse has significant issues
0-2FailingResponse fails to meet basic criteria

Frequently Asked Questions

When should I use this scorer?

Use ToneConsistencyScorer when you need to evaluate quality and conversational aspects of your AI outputs. It's particularly useful for conversational ai quality assessment.

Why doesn't this scorer need expected output?

This scorer evaluates quality aspects that don't require comparison against a reference answer. It uses the system prompt and context as the implicit ground truth.

Can I customize the threshold?

Yes, the default threshold of 7 can be customized when configuring the scorer.

Quick Info

CategoryQuality
Evaluation TypeLLM-as-Judge
Requires Expected OutputNo
Default Threshold7/10

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